OIS 21000 Office Procedures

(3 cr.)
(W,S)
This course is designed to develop the knowledge and skills necessary for success in the workplace and to develop a competency in administrative and office support tasks such as telephone, records management, mail, financial records, and typing specialized letters, business forms and legal papers. Students will apply business terminology in the production of accurate documents and demonstrate understanding of clerical duties. Prerequisites: ENG 10303, OIS 11400 and OIS 18200.